Summary
Red-faced bosses at Swansea's DVLA say they are deeply sorry for causing more distress to a grieving mum.
Julie Strange carried her teenage son's ashes into a courtroom to prove he was dead - nearly two years after he died.See the full content of this document
Extract
'Only Ashes Proved My Son's Innocence'
She took the dramatic action after the driver agency kept sending letters alleging her son Pau...
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