Take Them Back ; It Might Be a Garish Sweater From Grandma, an Electrical Gadget, a Cd -- Even a Pair of Festive Earmuffs -- But What Do You Do with Those Unwanted Gifts? Peter Slee has Been Uncovering Your Consumer Rights at Christmas.

Summary

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.Take them back Shops are not obliged to take a gift back unless it is damaged or faulty. However, most big chains will accept returns -- and are particularly lenient after Christmas.

There is a limit to their good will, though, so don't expect to get a warm response if you try to return presents in February. In general, if you leave it longer than ten days you could run into problems. You won't get a refund unless you have the original receipt. And even with a gift receipt -- where the amount paid is not stated -- you may be offered only an exchange or a credit note.

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Take Them Back ; It Might Be a Garish Sweater From Grandma, an Electrical Gadget, a Cd -- Even a Pair of Festive Earmuffs -- But What Do You Do with Those Unwanted Gifts? Peter Slee has Been Uncovering Your Consumer Rights at Christmas.

Without a receipt, the best you can hope for is an exchange. If the item still has labels on it, or is in its original packaging...

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